HIPAA-Compliant from Day One
Built-in expertise for regulated support, including PHI handling and secure infrastructure.
Expert Agents, Empathetic Interactions
Specialized training ensures every patient and member conversation meets the highest standards.
Flexible, End-to-End Solutions
From patient intake to billing inquiries to claims support—we handle the complexity so you can focus on care.
Scalable Support, Smarter Spend
Gain cost efficiencies while elevating your CX and back-office performance.
Patient support & member services
Delivering compassionate, efficient assistance to patients and members throughout their healthcare journey.
Claims processing & revenue cycle support
Streamlining claims management and optimizing revenue cycle processes for seamless healthcare operations.
Benefits and eligibility verification
Ensuring accurate benefits verification and eligibility checks for improved patient care and billing accuracy.
Contact center CX for digital health
Enhancing digital health experiences with tailored customer support solutions for virtual healthcare services.
Healthcare fintech & payments support
Facilitating smooth, secure financial transactions and payment processes within the healthcare ecosystem.
“Transforming our patient support services”
“Ubiquity’s partnership has been instrumental in transforming our patient support services. Their expertise in healthcare operations and commitment to compliance have allowed us to focus more on patient care while ensuring our administrative processes run smoothly.”
— Leading Healthcare Organization
